FAMILY FEEDBACK

 The Bulkley Valley Child Development Centre is committed to the provision of quality services in a family-centred environment.

FAMILY FEEDBACK

The Bullkley Valley Child Development Centre is committed to the Provision of quality services in a family-centered environment.  We welcome all feedback from families.

1.     Annual Family Satisfaction Survey

The CDC distributes annual family satisfaction surveys to gather information from families accessing our services/program.  We use information gathered families to help us to improve our programs and services.  Information is treated confidentially and you will not be identified with your responses.  To ensure you receive a survey, please contact us.

2.   Service Completion Family Feedback Form

The CDC will send a Family Feedback Form to all families upon completion of services (discharged).  Information is treated confidentially and you will not be identified with your responses.  To ensure you receive a form, please contact us.

3.    Other Feedback:

Famililes can provide feedback directly to our Staff, Program Coordinators, and Executive Director at anytime during service delivery.

4.    If you have a concern about services:

        Steps to help you:

If there is still a problem or you prefer a more formal process:

If you are unhappy with the outcome, you have a right to complain to the Ministry of Children and Family Development, www.gov.bc.ca under Ministries/MCFD

More information regarding family feedback can be located @ www.bvcdc.ca.

Complaint Procedures Instructions and form

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REFERRALS

NEWS & EVENTS

2018-2019 COMMUNITY SPIRIT COUPON BOOK

2018-2019-community-spirit-coupon-book 11th edition

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LOCATIONS FOR BVCDC Programs

playgroups, meetings, training, lending library, programs
 

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Playgroups for children & their families

Stay & Play Community Drop-In Playgroups & Infant Development Drop-In Playgroup

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Where We Go

Where do our staff travel to deliver services more than 68,000 kilometers a year

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